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Community system

Fair, transparent points for honest contributions

Every perspective counts the same on Truviews. Here is how your activity earns points, what they are for, and what never changes them.

Lifetime

Your permanent score. It never goes down when you spend, and it sets your level.

Available

Points you can spend on offers from businesses.

The equal points rule

Every honest review earns exactly the same points, whether it is 1 star or 5 stars. A complaint earns the same as a review. Businesses can never influence, alter or buy your reviews.

Earning points

Per contribution
  • Review publishedAny rating, review or complaint+10 pts
  • All detailed scores filled inEvery sub-rating for the category+3 pts
  • Photos on a review+2 each, up to 3 photos+6 pts
  • First review of a listingBe the first to review it+15 pts
  • New listing approvedAfter a moderator checks it+10 pts
  • Helpful vote receivedUp to 20 per review+1 pt

What one review can earn

Typical single review

A first review of a new listing can reach 34 points.

Reviewer levels

Lifetime points only go up. You never lose your level when you spend points on offers.

  1. Newcomer0 pts
  2. Contributor100 pts
  3. Reviewer300 pts
  4. Expert750 pts
  5. Elite1,500 pts

Spending available points

Exchange available points for offers businesses fund themselves, without touching your level.

  • Claim offersEach business sets its own price in points and the minimum level.
  • Automatic refundsA pass that expires unused, or that you cancel, returns its points.
  • Counter scanYour single-use QR is scanned by the business. It works once and, unless the offer says otherwise, runs out after 24 hours.
Explore offers

Opinions points

Discussions about places, products and services around you.

Points from Opinions count toward your lifetime level only. They cannot be spent.

  • Starting a discussion+2 pts
  • Posting a reply+1 pt
  • Each upvote from members+1 pt
  • Daily Opinions capProtects against spam10 pts a day

Common questions

Can a business take away or block my points?

No. Points move only through Truviews' own ledger. A business can reply to your review and flag it for a moderator, but it cannot remove it, hide it or change your points.

What happens if I edit a review later?

You can edit for 30 days after publishing. Changing the rating never changes your points; adding or removing photos or detailed scores does.

What if I withdraw a review, or it is removed?

The points it earned are taken back. If you post it again, or a moderator restores it, they are credited again.

Do points expire?

No. Lifetime points and your level never expire. Available points stay until you spend them.

Something not adding up?

Write to our grievance officer. Every points question gets an answer.

Contact the grievance officer